FAQs

1. HOW LONG DOES SHIPPING TAKE?

Standard delivery takes 5 - 15 business days, depending on your location. You'll receive tracking details once your order is shipped.

2. DO WE OFFER INTERNATIONAL SHIPPING?

Yes — we ship worldwide. Shipping times may vary slightly depending on your region.

3. HOW DO I TRACK MY ORDER?

Once your order is shipped, you'll receive an email or SMS with a tracking link to monitor your delivery in real time.

4. WHAT IF MY ITEMS ARRIVES DAMAGED OR FAULTY? 

If anything arrives damaged, reach out to us within 7 days of receiving your order. We'll replace or refund it immediately — no stress.

5. HOW CAN I CONTACT ZENORA?

For any questions, reach us at support@zenora.co team is always here to help within 24 hours.